Why you need to know your users
Know thy user, and you are not thy user.
Software must be likeable
If we want users to like our software, we should design it to behave like a likeable person.
On product design
You’ve got to start with the customer experience and work backwards to the technology.
On sketching to communicate
I do not know the cognitive reasons behind this, but I have never seen this not be true. The more human your picture, the more human will be the response.
Effective workflow & process
Photoshop is the most effective way to show your clients what their website will never look like.
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I love my family and I love UX & UI design. I love painting and pizza. My family and I live in northern Virginia.
MY UX PROCESS
Getting to scale